(204) 615-2045
27
OCT
2015

Oversight

Posted By :
Comments : Off

You get a bill, it’s got a price printed on it and you pay it. Occasionally, you call your service provider and ask if there are better rates and try to save a couple bucks. Side note, if you don’t hire me, you should at least call every year or two.

This week, while working with a large business in the exchange district. I took a look at the bill, I saw the number owning, but it didn’t make sense. The number was too high for the number of lines they had. Now, I only get paid a percentage of savings I can find, so backdating an overcharge is absolutely electrifying for both me and my customers. Calling the provider to get a break down of charges I found a service charge for $50.00 per month that was not technically able to function on the kind of lines the customer had.

The customer wouldn’t have know this.

You would assume the rep would have know this.

However, not only had the customer called in to go over prices about two years ago, they were told it was essential buy the rep and told they were getting the best price in the land.

Regardless, after some hours on the phone, I was able to get many years of this oversight corrected.

About the Author
James is a multi-faceted, logical and creative person. He enjoys taking on new challenges, particularly when the odds seem to be against him. He is capable of applying his significant and diverse background to a broad range of opportunities. His clients are business owners and leaders looking for someone who takes the time to understand their needs rather than to present them with a pre-packaged deal. In order to support this task, he is continually updating his education, knowledge, and understanding.